Kooga (“Kooga,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or interact with us.

By using Kooga, you agree to the practices described in this Privacy Policy.

1. Information We Collect
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We may collect the following categories of personal information:Identifiers:

- Name, email address, phone number, account login, IP address.
- Commercial Information: Records of products or services purchased, obtained, or considered.
- Internet/Device Information: Browsing history, search history, device type, operating system, cookies, and similar technologies.
- Demographic/Health-Related Information: If you voluntarily provide it (e.g., wellness interests).
- Geolocation Data: General location derived from your IP address.
- User-Generated Content: Comments, feedback, or submissions you provide.

2. How We Use Information
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We use personal information to:
- Provide, personalize, and improve our services.
- Communicate with you about products, promotions, and updates.
- Process transactions and deliver purchases.
- Analyze website performance and user behavior.
- Comply with legal obligations and enforce our terms.

3. How We Share Information

We may share your personal information with:

- Service Providers: Vendors who perform services on our behalf (e.g., hosting, analytics, payments).
- Business Partners: If you engage with co-branded services or offerings.
- Legal/Regulatory Authorities: When required by law, legal process, or to protect our rights.
- Corporate Transactions: In the event of a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, remember preferences, and analyze traffic. You may adjust your browser settings to refuse cookies, but some features may not function properly.

5. Your Rights

U.S. (General)

You may request access, correction, or deletion of your personal information by contacting us at hello@koogaapp.com

‍California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:
- Know what personal information we collect, use, and disclose.
- Request deletion of your personal information.
- Opt out of the sale or sharing of personal information (Kooga does not sell personal data).
- Limit use of sensitive personal information.

You can exercise these rights by emailing [insert email] or calling [insert phone].

European Union / EEA Residents (GDPR)

If you are located in the EU/EEA, you have the right to:
- Access, correct, or delete your personal data.
- Restrict or object to processing.
- Data portability (receive a copy of your data in a usable format).
- Withdraw consent at any time (without affecting the lawfulness of prior processing).
- Lodge a complaint with your local Data Protection Authority.

Our lawful bases for processing include: consent, performance of a contract, legal obligations, and legitimate interests.

6. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

7. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

8. International Transfers

If you access Kooga from outside the U.S., your information may be transferred to and processed in the United States, where privacy laws may differ from those in your country.

9. Children’s Privacy

Kooga is not directed to children under 16. We do not knowingly collect personal information from children.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated version with a new effective date.

11. Contact Us

If you have questions or wish to exercise your rights, please contact us at:
Kooga Privacy Team
Email: hello@koogaapp.com
‍Address: 54 West 21st Street New York, NY 10010